The company's technical documentation is important to describe the functionality and architecture around the company's technical products. With RefinedWikis product your company get a simple and user-friendly online tool where technical documentation quickly can be created and published by the company's technical staff. All documents are created with version control and everything is searchable.
The technical documentation is aimed both to the end customer of your company and to the product developers, service personnel and operational staff within the company. Most customers want to be able to access the documentation relating to their environment and therefore requires a system that works 24 hours a day. RefinedWikis product is a secure system where the company's own technical staff can have one permission level and final customers another.
The company's own technical staff easily needs to access the technical documentation whether they are inside the company or are on out on the field working. Document needs to be exported quickly and easily, be created with different keywords and be searchable 24x7. With RefinedWikis product everybody who has access can print documents and also see who has created a document for quick consultation on issues or in need of help.