Reimagine Confluence and Jira

Refined turns Confluence and Jira Service Management into custom intranets, documentation sites, support desks and more—no code required.

A Refined intranet site with a vivid branding.A native Confluence view.

Build custom sites in minutes—code free

Add your choice of content from Confluence and Jira Service Management, then add structure, themes and more.

01

Make content easy to find

Arrange Confluence spaces and Jira service desks into a structural hierarchy that maps to a drop-down navigation menu top-of-site.

02

Highlight what matters

Create custom pages tailored to user needs with a suite of navigation, content and search modules. Emphasize the content that matters most using color, imagery, iconography, size, and placement.

03

Apply your brand

Unlock powerful design tools to build sites that match your corporate identity. Or choose from a variety of built-in themes designed by us.

A Refined intranet site showing the navigation.
A layout built in Refined.
The theme editor in Refined.
A Refined intranet site showing the navigation.

01

Make content easy to find

Arrange Confluence spaces, Jira service desks and Jira projects into a structural hierarchy that maps to a drop-down navigation menu top-of-site.

A layout built in Refined.

02

Highlight what matters

Create custom pages tailored to user needs with a suite of navigation, content and search modules. Emphasize the content that matters most using color, imagery, iconography, size, and placement.

The theme editor in Refined.

03

Apply your brand

Unlock powerful design tools to build sites that match your corporate identity. Or choose from a variety of built-in themes designed by us.

Give your audience exactly what it needs

Cut through the noise with a site designed entirely around users. Easy-to-use sites empower users to get around, get what they need, and carry on.

01
Add what users need from Confluence and Jira Service Management and nothing more
02
Make the most important items unmissable on-page
03
Personalize the user experience with view permissions, text variables and more
Three types of Refined sites layered over top of one another.

One instance, unlimited sites

Build an intranet for employees, a help center for customers, and a portal for your partner network—all from the same instance. There’s no limit to the number of sites you can build or who or what you can build them for.

Your users will thank you

Refined sites can radically improve the way users experience Confluence and Jira.

Refined heart icon in dark green.
A familiar look and feel

Theme sites to match your brand aesthetic so users feel right at home.

Refined right magnify icon in dark green.
Information is easy to find

Display the most important and frequently accessed resources prominently so users can’t miss them.

Refined bulb icon in dark green.
Zero learning curve

Website-like structure and organization means end users can hop right in and get what they need.

Refined eye icon in dark green.
Fit for public consumption

Publish with confidence knowing your site will meet sky-high user expectations for look, feel and functionality.

Refined screen icon in dark green.
Fewer destinations

Combine Confluence and Jira to deliver more functionality in a single site, sparing users trips to multiple tools.

Refined layout icon in dark green.
Personalized UX

Shrink sites around users by configuring them to show only relevant content.

A phone with the Klarna app.

Klarna + Refined

At Klarna, a modern ITSM solution built with Refined

Fast-growing FinTech Klarna uses Jira Service Management and Refined to meet rising customer expectations among its 4,000 employees.

Read more

Refined powers sites at more than 5,000+ companies world wide.

Hear from our customers

We’ve heard way more, ‘Oh, I found this on your documentation, I have questions,’ versus just a question without taking the time to look for the answer.

We’ve heard way more, ‘Oh, I found this on your documentation, I have questions,’ versus just a question without taking the time to look for the answer.

Refined has changed how everybody at Box reaches out to get assistance with anything.

Refined has changed how everybody at Box reaches out to get assistance with anything.

Refined is simply the best and a solid base if you want to improve your Confluence platform.

Refined is simply the best and a solid base if you want to improve your Confluence platform.

We constantly heard, ‘This is amazing. Thank you so much for moving to this type of a system.’

We constantly heard, ‘This is amazing. Thank you so much for moving to this type of a system.’

The sentiment from upper management was that this was so successful that we are making this a staple of what we’re doing.

The sentiment from upper management was that this was so successful that we are making this a staple of what we’re doing.

User tests have shown that in our new design, the end users find it easy to engage with.

User tests have shown that in our new design, the end users find it easy to engage with.

Frequently asked questions

About our company and products.
What can I do with Refined?

Refined gives you the power to turn Confluence and Jira Service Management into custom, user-friendly sites. For instance, you can build an intranet for employees, a documentation site for customers, and a portal for your partner network, all of which pull content from the same underlying Confluence and Jira Service Management instances.

Refined sites have a more intuitive look and feel than native Confluence and Jira Service Management. They are also fully customizable. Tailor the user experience with layouts and modules, permissions, fonts, themes, custom domains, and more.

How do I build a Refined site?

Sites come together in the Site Builder. Simply add content from linked Confluence and Jira Service Management instances (Confluence spaces, JSM service desks) as well as outside links and Refined pages. Drag and drop these items into a hierarchy and organize them with menu folders. The structure you establish automatically maps to your site’s top navigation menu. Then add a theme, build your layouts, set permissions, and voilà.

Do I have to be a designer to make my Refined site look good?

Not at all! All Refined apps have built-in theme templates to help you get started. Simply tweak one of these to your liking, or create a theme from scratch using our Theme Editor.

Our global partner network has you covered.

Leverage a network of verified Atlassian Solution Partners to help you realize your vision for Refined, Confluence and Jira.

Free for 10 users. Try Refined today.

An image showing a Refined site and the WYSIWYG Page Builder.
Refined cloud icon in dark green.
Cloud product shown. Some features and functionality may differ on Data Center.