The RefinedWiki Blog

How 3 Partners Revamped their Jira Service Desk with RefinedTheme

We have highly skilled partners worldwide who implement our apps for customers and provide advanced customizations and technical solutions. Quite a few of these Partners have rolled out our app RefinedTheme for Jira Service Desk on their own support service. We share three examples of great finished support sites we've seen and hopefully give you some ideas on how you can work with the app yourselves.

Key product updates
and announcements from
Atlassian Summit 2018

Atlassian's annual user conference, the Atlassian Summit, took place at the beginning of September in the great city of Barcelona. RefinedWiki represented once again in its signature green as gold sponsors.

How the RefinedWiki
tech team is achieving
gender diversity

In the tech industry, an equal number of women to men on a tech team is extremely uncommon, and moreover, there is already a small pool of female applicants. With a bit of luck and focus on having an open company culture, the chances of achieving gender diversity might increase, as it did for us at RefinedWiki.

Updates to
Privacy Policy

On the 25th of May a new data protection law known as General Data Protection Regulation (GDPR) will take effect in the European Union.

Get more out of
Confluence with
the New Release
of RefinedTheme

RefinedTheme for Confluence has a new major release that comes with added structure, better design, improved navigation and organization of content.

Where we are at and
where we are headed
with RefinedWiki apps

The last year has seen a lot of milestones and big developments for RefinedWiki including the addition of two new apps onto the Marketplace, RefinedTheme for Jira Service Desk and RefinedSites for Jira Service Desk Cloud and some big new version releases imminent for our RefinedTheme Server apps. With such a rich breadth of products in development we want to share with our customers the latest product information and noteworthy news.

How we do team building
without the bullshit at

Once a year the RefinedWiki team take a day off from building our theming apps to band together and work towards an alternate goal.

The RefinedWiki year
in mugs

It has been a mighty year for RefinedWiki and for the RefinedWiki mugs. We look back at the adventures of the mug, which on more than one occasion was tweeted as the "best swag".

RefinedWiki Recognized
as Gaseller in 2017 for
Fast Business Growth

RefinedWiki are thrilled to be recognized as a 'Gaseller' at this years Di Gasell business growth awards.

RefinedWiki Head Out
on Tour

We have a number of events coming up this November and December spanning Europe and the US. They include ITSM workshops, an enterprise day and an AUG meet up. We encourage customers in the vicinity to join us.