Privacy Policy

RefinedWiki AB (Reg. No. 556827-1760, “RefinedWiki”) adheres to a strict policy for ensuring the privacy of your personally identifiable information. In this privacy policy (the “Privacy Policy”), you and the entity or company that you represent (“You”) may find information regarding RefinedWiki’s processing of information, personal data and cookies.

Should You have any questions regarding RefinedWiki’s processing of personal data, use of cookies or other information, You may contact RefinedWiki by mail to Nordenskiöldsgatan 24, 211 19 Malmö, Sweden or by sending an e-mail to


1.1. RefinedWiki will process the personal data that You submit to RefinedWiki and/or other information, including but not limited to name, address and e-mail address in order to provide You with services, features and/or functions that You have requested. We will keep Your personal data as long as necessary to fulfil the purposes below or for as long as we are required by law. After this Your personal data will be erased. We will never share Your information with third parties outside RefinedWiki unless You give express permission for us to do so, or unless we are required to do so under applicable law.

1.2. In order to participate in some activities, You might be asked to provide personal data, e.g. in connection with the activities referred to below. Providing such information is voluntary. However, please note that if You decline to provide us with the requested information, we may be unable to provide You the services, features and/or functions that You have requested.

We may request and process Your personal data in connection with the following activities:

  • Software evaluation registration
  • Online surveys
  • Subscription registration for websites or services which require subscription (such as e-mail newsletters)
  • Content submissions, community postings (i.e. forums or bulletin boards), comments and suggestions, or voting
  • Bug submission
  • Feature request
  • Creating and maintaining Your account
  • Support matters

1.3. You may request support services and review other users’ support matters and queries on publicly accessible forums located on On our website, other services are offered, including but not limited to, blogs, bug trackers and wikis. As the aforementioned services are publicly accessible, personal data posted by You may also be visible to other visitors. RefinedWiki’s website is subject to indexation to search engines (e.g. Google), thus the information posted on the forums may also be publicly visible on such websites.

1.4. In many large, geographically dispersed organisations, two or more parties may want to use our products but need to know if the product has already been purchased or evaluated. If You contact us to find out whether another person or party within Your organisation has evaluated or purchased our software, we may disclose that information. You may be required to demonstrate proof that You belong to the organisation that You are inquiring about. RefinedWiki will not willfully disclose Your personal information to any third party without first receiving Your permission.

1.5. RefinedWiki is the controller of the personal data You submit to us and is responsible for Your personal data under the Swedish Personal Data Act (1998:204). You have the right to request information about the personal data RefinedWiki processes at any time (free of charge once a year). If Your data is incorrect, incomplete or irrelevant, You have the right to request to have the information corrected or removed. If You request removal of Your personal data, accounts on our websites may be inactivated and requested services, features and/or functions may be disabled. Please note that Your posts on our websites may remain even after You terminate Your account unless You request removal of the same. You may revoke Your permission to us using the data for marketing purposes at any time.


2.1. A cookie is a small text file that is saved to, and during subsequent visits to a website, retrieved from Your computer or mobile device. Cookies are used in order to allow visitors to use various functions and to track the visitors’ browsing behavior on the website. There are two types of cookies; permanent cookies and temporary cookies (also referred to as session cookies). Permanent cookies are stored as a file on Your computer or mobile device for a longer time, whilst session cookies are stored temporarily and disappear when You close Your browser session.

2.2. RefinedWiki uses cookies in order to improve our websites and Your web experience. RefinedWiki uses session cookies for session management (i.e. save information and requests You have made during a browser session), measure the response time for RefinedWiki’s websites and in order to prevent XSRF attacks. The session cookies expire when You close Your browser session. RefinedWiki also uses permanent cookies to store information concerning Your log-in details if You check the “Remember me” check box, Your last browser session and other user interface state. The permanent cookies are stored on Your computer or mobile device for no longer than 12 months. RefinedWiki also uses third-party cookies such as Google Analytics to collect statistics. The information generated by these third-party cookies will be shared and stored by Google on servers in the U.S. In addition to the above, RefinedWiki may also use the data stored in the cookies to analyze information that does not contain personal data for trends, statistics and browser behavior.

2.3. When using RefinedWiki’s websites, You will be given the option to permit the use of cookies on Your computer or mobile device. Moreover, most browsers allow You to control cookies, including whether or not to accept them and how to remove them. You may set most browsers to notify You if You receive a cookie or to block cookies. Please note that if You choose to erase or block cookies, You will need to re-enter Your original user ID and password to gain access to certain parts of the website and all functions on RefinedWiki’s websites may thereafter not function properly. You may, at any time, return to RefinedWiki’s websites and permit the use of cookies. You may also block third-party cookies from Google Analytics by following this link:


3.1. We work to protect the security of Your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information You input.

3.2. RefinedWiki’s website contains links to other websites. RefinedWiki is not responsible for the privacy practices or the content of these linked websites.

3.3. As an international company, RefinedWiki maintains databases in Sweden. Any information that You submit to us via our websites may be sent electronically to a database maintained in that country. We protect Your privacy around the world by ensuring that this website and all networks owned by RefinedWiki adhere to data-protection principles described on this page.

3.4. Employees of RefinedWiki or approved contractors or resellers have access to personally identifiable customer information. All employees, contractors, and resellers are legally bound to uphold this policy and observe Your right to privacy and confidentiality.


By clicking the “I accept” button, You agree to RefinedWiki’s processing of personal data, use of cookies and accept to be bound by the terms and conditions of this Privacy Policy. If You do not agree to these terms and conditions, please do not use this website, services, features and/or functions provided by RefinedWiki. Should we ever need to change this policy, we will post the changes on this page and ask You for Your acceptance of the same.